About PromoTix
A ticketing company run by people who love live events.
We build primary ticketing software for event creators and run a community-driven marketplace where fans can buy and resell tickets safely.
Our mission
Make it easy to get people into rooms together.
Great nights start with a simple promise: the price you see is the price you pay, and the ticket in your hand is real. We combine a low-fee box office for event creators with a fan-to-fan marketplace, so every ticket has a safe home.
That means creators keep more of their revenue, fans get fair prices, and nobody is left outside because of a scam or a sold-out sign.
Primary ticketing
Software for event creators: ticketing, marketing, streaming and door tools.
For event creators →Fan marketplace
A safe place to resell tickets you cannot use, protected by our guarantee.
Buyer guarantee →By the numbers
PromoTix at a glance
- Event creators
- 38,013
- Cities worldwide
- 20
- Tickets delivered
- 12M+
- Orders with no claim
- 99.8%
Our journey
Timeline
2014
A promoter's frustration
Three friends who ran club nights decide ticketing should cost less and feel friendlier.
2016
First box office
PromoTix launches its primary ticketing tool and sells out its first 200 shows.
2019
Fan resale opens
Fans can safely pass on tickets they cannot use, protected by a buyer guarantee.
2022
Streaming and scanning
Paid livestreams and the free door-scanning app join the toolkit.
2025
Worldwide
Events in 20 cities across five continents, in local currencies.
Team values
What we stand for
Fans first
If a policy would feel unfair to us as fans, we do not ship it.
Honest prices
Fees are shown up front and line by line. No surprises at the last step.
Community-driven
Resale is run by real fans, and creators earn from it too.
Built with creators
We test everything at real doors and read every feature request.
Safe by default
Every ticket is checked. Every payout is verified. Every claim gets a human reply.
Open to everyone
Accessible design, plain language and support in several languages.
Where we work
Our offices
Headquarters
Honolulu
Located in paradise. Our HQ is a five-minute walk from the beach, and yes, we hold meetings outside.
Europe
London
Our European hub for partnerships and festival support.
Latin America
Mexico City
Spanish-language support and Latin America launches.
Asia-Pacific
Sydney
Round-the-clock coverage for Oceania and Asia events.
Fictional offices for the demo.